Warranty statement

As an industry-leading tool manufacturer, Kress is committed to your satisfaction. Our commitment to you, the original purchaser, is simple: satisfaction from an issue-free product. In fulfilling our commitment, Kress is pleased to offer you this Limited Warranty Statement. During the Warranty Coverage Period (as published by Kress), Kress will, through its authorized dealer network, repair or replace any Kress product that is determined to be defective due to issues in materials or workmanship within the warranty period from the date of the original purchase.

Warranty coverage begins on the original retail date and extends only to the original purchaser. If your Kress product requires warranty repair, proof of purchase will be necessary. Please keep a record of this transaction. If your Kress product is determined to be defective due to issues in materials or workmanship within the warranty period, we will do one of the following:

• Repair the defective product,
• Replace the defective product with a new or reconditioned product, or
• Replace or repair all defective parts.

Customer Responsibility

It is the customer’s responsibility to use the product according to the operator’s manual and to maintain the equipment in accordance with all maintenance instructions. If by chance you happen to experience a defect in material or workmanship, we recommend removing the product from use and ceasing its operation until it can be inspected and serviced by a Kress authorized service center.

Warranty coverage
This Warranty is subject to the following conditions:

This Limited Warranty is subject to the following conditions:

• The product has not been misused, abused, neglected, altered, or modified
• The product has not been serviced or repaired by anyone other than a Kress authorized service center.
• Defect or damage to the product has not resulted from use of accessories or parts that are inappropriate for normal operation of the tool, or that are not designed for use with the product.
• The product has been subjected to reasonable and normal wear and tear only.
• The product has not been used for rental purposes except as part of a rental program administered by a registered Kress dealer.
• The product has not sustained damage through contact with foreign objects, corrosive or otherwise damaging chemicals, or accidents.

Kress products are warranted only to the original purchaser during the Warranty Coverage Period in effect at the time of purchase. Product warranties are not transferrable. The Warranty Coverage Period is published by Kress from time to time and is subject to change upon notice from Kress.

Your limited warranty does not cover:

• Normal wear and tear resulting from use of the product.
• Failure to maintain the product in accordance with operating instructions.
• Failure to the Cyber Tank when it is used in the rain or wet condition.
• Improper maintenance or handling of the product, including overloading the product.
• Replacement of accessories or parts intended to wear out or be replaced after their useful life, including but not limited to blades, trimmer line, chains, light bulbs, etc.
• Rental of replacement equipment during the repair period
• Freight and handling charges for service parts.
• Repairs performed by anyone other than a Kress authorized service center.
• Lost business, lost profits, or other consequential damages.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. KRESS SHALL NOT BE LIABLE FOR ANY INCIDENTAL NOR CONSEQUENTIAL DAMAGES.

SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, SO THE ABOVE LIMITATIONS OR EXLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.

Warranty Coverage
Category	Professional / Commercial Use	Residential / Home Use
Commercial Equipment (**Except parts listed in the comment below)
60V Commercial Tool (models start with KC)	3 years or 750 hours of use (whichever comes first)	5 years
60V Commercial Mower	2 years or 500 hours of use (whichever comes first)	5 years
Batteries and Chargers
CyberPack™ Commercial Batteries KAC804, KAC805, KAC810, KAC811	6 years or 3000 charging cycles (whichever comes first)	6 years
CyberTank™ Portable Power Station KAC875L, KAC877L	6 years or 2000 charging cycles (whichever comes first)	6 years
CyberCapsule KAC815	4 years or 1200 charging cycles (whichever comes first)	4 years
CyberPack Nano KAC800	4 years or 1200 charging cycles (whichever comes first)	4 years
Commercial charger	4 years	4 years
Accessories & Parts
Commercial AC power management: KAC859L	2 years
Energy Accessories: KAC900, KAC903	1 year
Energy Accessories: KAC929.X	5 year
Other accessories and parts	6 months

*Following parts of 60V Commercial Equipment have limited warranty period for 1 year:Tools: Gear Box, Aluminum Tube, Planetary Gear, Pump, Auxiliary Handle, etc. Lawn Mower: Dustproof Cover, Front Wheel Assembly, Drive Motor, Lower push handle, Rear Roller Shaft, Tire, etc.

**Applicable to products purchased after January 1, 2024

Warranty repair
All repairs must be completed by an authorized Kress dealer within the United States and Canada. For warranty coverage, please visit your local authorized Kress dealer. This limited warranty does not replace, but is in addition to, your statutory rights. Some jurisdictions may provide additional protections; check your local law for statutory warranty provisions. This warranty does not apply to accessories supplied with the tool. All repairs and replacement products will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.

Right to make changes
Kress reserves the right to make any changes to or discontinue Kress products, this Limited Warranty Statement, the Warranty Coverage Periods, or available warranty coverage at any time without incurring any obligation with respect to any product.

Warranty statement

The warranty period for after-sales service for Kress tools is:
For 40V and 60V Kress Tool, we offer home users a 5-year warranty from date of purchase, except accessories and consumables. (It’s subject to registration on the Internet at www.kress.com within 30 days of purchase. Without registration, only a 24-month warranty will apply.) We offer professional users a one-year warranty from date of purchase, except accessories and consumables.
For 20V Kress Tool, we offer home users a 3-year warranty from date of purchase, except accessories and consumables. (It’s subject to registration on the Internet at www.kress.com within 30 days of purchase. Without registration, only a 24-month warranty will apply.)
Battery Packs and Chargers are guaranteed for 24 months’ period only, regardless of online registration.

For guaranteed products, duly confirmed by the sales receipt presented, Kress guarantees the following:

• Replace or repair all defective parts free of charge; or
• Repair the product for free; or
• Replace the product with the same or similar product at no cost.

The manufacturer’s warranty does not apply to the following cases:

• Malfunction of the tool resulting from the natural wear and tear of the product, its components, machines, mechanical components and accessories, such as: electric cables, blades, transmission belts, filters, carbon brushes, fixing devices and supports;
• Damage caused by violation of the rules of operation or storage or maintenance of the equipment specified in the user manual;
• Damage caused by the improper use of tools (improper use);
• Damage resulting from overheating, overload, mechanical stress, penetration of precipitations, liquids, insects or non-residual substances in the tool body that accompany its use for its intended purpose (chips, sawdust);
• Damage caused due to the non-conformity of the power supply network parameters with the requirements for the power supply network indicated on the tool;
• Damage caused by cleaning tools with chemically aggressive liquids;
• Tools that have been repaired or serviced outside of an authorized Kress service center;
• The tool has been misused, abused, neglected, altered, modified or repaired by anyone other than an authorized service center;
• Repairs made with spare parts, replacement parts or additional components that are not provided by Kress, as well as for damage resulting from the use of non-original spare parts.

For guarantee claims, please contact your local dealer who you buy your product from. You will need to submit proof of purchase in the form of a valid receipt that displays date and place of purchase.
This warranty statement is not a substitute for, but is in addition to, your legal rights.
This warranty applies only to the original purchaser and cannot be transferred.
All repairs and replacement tools will be covered by the limited warranty for the balance of the warranty period from the date of original purchase.

Right to make changes
Kress reserves the right to make any changes to Kress products or warranty coverage at any time without incurring any obligation with respect to any product.